Last update: September 15, 2023

It is important for SPCTE to respect and protect your privacy. Therefore, we are committed to respecting the privacy of the personal information we collect.

Personal Information Protection Officer (Loi 25 Responsable de la protection des renseignements personnels (RPRP))
Sonia Perron, Presidente
Head Office: 297, rue Principale, Mansonville, Qc, J0E 1X0
Postal Address: Casier postal 897, 9 rue de Vale Perkins, Mansonville, Qc, J0E 1X0
819 253-0290

Collection of personal information

We collect the following information:

First and last name
Email address
Phone number
Billing address
Delivery address
Survey Responses on Services and Activities

The personal information collected allows SPCTE to open an account in your name, to subscribe to the newsletter, to process your order and to compile statistics.

When you visit, only the IP address of your computer is recorded, but it is not linked to any personal data.

If you subscribe to the newsletter, your email address will be kept in the database managed by Mailchimp, in full compliance with the anti-spam law C-28.

Only employees or managers of SPCTE have access to the information you have provided on the site. All personal information collected by SPCTE are backed up in secure locations as well as in controlled servers.

In no case SPCTE shares, sells or rent its subscriber’s list to a third party.

By completing the forms or questionnaires submitted by SPCTE, you agree that this information is used for commercial purposes, under the conditions indicated above. You may, at any time, correct or oppose the processing of personal information, by contacting us by email or by mail. Questionnaires filled out as part of a program purchased by the client remain completely confidential.

We will never ask you by email to provide us with confidential data (credit card number, passwords). In addition, it is suggested to each user to take all appropriate measures to protect his personal data when browsing the Internet.

Log files and cookies
We use the services of Google Analytics and third party solutions which collect certain information through log files and cookies. It concerns mainly the following informations:

-IP adress
-Operating system
-Pages visited and requests
-Time and day of connection

The use of such files allows us to improve our service and for statistical purposes. We do not collect information that allows Google Analytics or any third party solutions to personally identify an individual.

Right of opposition and withdrawal

You can evade cookies by emptying the cache and removing cookies from your browser (type “delete cookies” in your browser to find the procedure).

We are committed to providing you with the right to oppose and opt out of your personal information collected when you subscribe to our newsletter or make a purchase. You can unsubscribe to our emails by clicking the unsubscribe link in our mailings. You can contact us using our contact form to remove your other personal information from our lists.